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Scan the QR code or click the link below to chat with us on WhatsApp.

We have created a direct channel on WhatsApp so you can text us at your convenience.

Just ask us a question or raise a concern and one of our customer representatives will assist you on chat.

We are happy to answer all your queries, from opening hours, locating lost items, learning about specific services and much more. Just ask it or suggest it and we will be happy to support you.

We are on a journey of creating wonderful experiences and great moments for you and your loved ones at City Centre Fujairah.




Free Wi-Fi service is available in the mall. Please connect to #Free_Mall_WiFi from the list of Wi-Fi networks.


Machines can be found in the both entrances of City Centre Fujairah.

Baby Changing Rooms Facilities

We have changing facilities in all men and women bathrooms equipped with a changing station and wash basin. In addition, the female baby changing rooms are also equipped with comfortable chairs for breast feeding

Car Wash Service

We offer you car wash services while you enjoy shopping in our centre. Simply ask the staff in the parking to assist you and give you more details.

Customer Service

4 ATMs, Baby changing rooms, Complimentary shuttle bus service to nearby hotels, Currency exchange services, Dedicated taxi drop-off and pick-up areas, Etisalat bill payment machine, GiftCards, Information desks, Securtiy emergency assistance, Prayer rooms for men & women, Shuttle bus terminal, Wheelchairs, Power Bank

First Aid

The mall is equipped with qualified first aid team for minor injuries. Customer service desks are also equipped with a small first aid kit.

Gift Cards

With City Centre GiftCards, enjoy giving your family and friends the freedom to select their own gift at any store, cinema or restaurant, whenever, however.

Kids Information

Kids Information Magic Planet: Have an out-of-this-world experience at Magic Planet! Enjoy a day with the entire family where exciting games, hair-raising rides and much, much more combine to create a playground for all ages. Baby changing rooms: We have changing facilities ...

Lost & Found

Misplaced or lost an item during your visit? Contact our customer service desks or security office  in the mall.

Power Bank

Portable power banks are now available at the Customer Service Desk at City Centre Fujairah.

Prayer Rooms

Prayer rooms are available in the mall, simply ask the customer service team to assist you.

Tax Free

we have Tax Free Machine in the entrance Next ADCB ATM

Taxi Drop-Off and Pick-Up

There are designated area for Taxi drop-off and pick-up in the mall.

Tourist Information

Courtesy Policy Please wear respectful clothing. For example: shoulders and knees should be covered No kissing or overt displays of affection No smoking in the mall No consumption of alcohol in the mall No pets are allowed in the mall No dangerous activities. For example: sports games, ...

Valet Parking

valet parking charge 31.50 AED accepting only Credit Card payments no cash.


Complimentary wheelchairs are available in case needed at the self-service counter during shopping center hours at the North entrance (CHILLIES SIDE)